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About the Software

FacetTrak was born of a desire to create a comprehensive system for doing business that allowed nothing to slip through the cracks, software that made ticketing convenient, thorough, and user-friendly. First created by Facet Technologies as a tool for in-house use, the company modified and edited the software until it captured every element of their seamless operations systems.

After gaining the trust of local companies who adopted the system, FacetTrak is now available for commercial use by any business. A perfect solution for any company dissatisfied with their current ticketing capabilities, or new companies looking to make a strong start with proven and dependable software, FacetTrak makes ticket and workforce management simple, intuitive, and mobile. Never despair over unorganized or inaccessible data: try our demo and see how FacetTrak can transform the way you do business.

About The Company

Facet Technologies has served the technology needs of Central Illinois businesses and organizations since 1989.  Brian Ford, the founder and owner, began his business from his basement, quickly becoming a trusted technology expert and developing large customer base. Experiencing significant growth, he opened Facet Technologies in Pekin, and shortly thereafter acquired Nerds on Call and opened stores in Peoria, Normal, Farmington and Peru, Illinois.  Facet Technologies is one of the top IT companies in Central Illinois, continually offering outstanding support and service to our valued customers.

Our culture is personable and family-oriented with a focus on accuracy, capability, and customer service, which has contributed to our rapid growth.  Recently, we have seen even greater growth with large businesses, organizations and individuals signing contracts. This consistent growth has created employment opportunities for highly skilled, well-trained technicians and experienced sales personnel.

Our goal is to help support our client’s technology needs both today and tomorrow, economically and efficiently.